Our Approach to Building Small Business Websites

Your business, told well online.

Every website we build has one job: to show what your business does, who it is for and why someone should choose you. We keep it clear and simple, and make sure it works well on a phone.

Simple on purpose.

Most websites try to say too much. We pick the things that matter to your customers and say them clearly.

You know your business. We listen, work out what makes people choose you, and build the site around that.

We do not rebrand you or write long strategy documents. We build a good website for the business you already run.

How a project runs.

Every project follows the same steps.

01

Start with a conversation

We book a call and go through your business: who your customers are, what they ask and what you want the website to do. The call is recorded and you get the recording and a written summary, so nobody needs to take notes. A quick call first to check we are a fit is fine too.

02

Fixed quote in writing

We turn the summary into a brief and send you a fixed quote within one business day. It lists what we are building, what it costs, what we need from you and when it goes live.

03

Deposit to start

A 30% deposit books the project in. The rest is due on completion. Anything outside the agreed scope is quoted first and invoiced separately.

04

Content first

Late content is the main reason websites run late, so we sort the words and pictures before the design. If you have copy, we tidy it. If you do not, we write it from the call. You approve it before we design any pages.

05

Build on a preview link

We build the site on a private link so you can see it as it comes together. You send feedback and we make the changes. You deal directly with the person building it.

06

Launch and handover

We put the site live, test it on phones and send you a short video showing how to edit it yourself.

07

After launch

You can run the site yourself, or add hosting and a care plan and we keep it updated, backed up and secure. Either way, you can always get in touch.

Start with the price if you prefer.

Use the cost calculator for a guide price, then send us the result from the contact page. We have the same conversation, write up the scope from your brief and that call, and send a fixed quote inside the range. A 30% deposit then books the project in.

The balance is due on completion. Anything outside the agreed scope is quoted first and invoiced separately.

Open the cost calculator

Talk to us however you already talk.

We use email for anything that needs a record and WhatsApp for quick questions. If your team uses Slack, Teams, Basecamp or Trello, we can use that instead.

Calls are on Zoom, Google Meet or whatever you use. Every call is recorded and followed by a summary and a list of actions.

We use technology for what it is good at: note taking and summaries. That leaves us free to listen.

What we need from you.

Your logo and any photos you have. Two or three websites you like. An honest picture of what the business does well. Replies within a day or two when we have a question.

We handle everything else.

Built for small businesses and small teams.

We work with sole traders, clinics, trades, charities, startups and consultants. It works best when the person we talk to is the person who decides.

Bigger companies with several departments to sign things off need a larger team than us. If that is you, we will say so on the first call.

See recent projects

One more thing.

I started E.G. to build good websites for small businesses at a price they can afford. I like working directly with the person who runs the business.

If that sounds right for you, get in touch.

Elliott

Book a conversation.

Book a conversation, or get your price first on the calculator. You will know what you are getting before any work starts.